Support

We're here to help! Find answers to common questions, learn how to use MockKit, and get in touch with our support team.

Contact Support

Email Support

For technical support, questions, or feedback, please contact us at:

Email: wangqiyangx@gmail.com

We aim to respond to all inquiries within 48 hours.

What to Include in Your Support Request

To help us assist you more effectively, please include:

• Device Information: iPhone/iPad model and iOS version
• App Version: The version of MockKit you're using
• Issue Description: A clear description of the problem or question
• Steps to Reproduce: If reporting a bug, include steps to reproduce it
• Screenshots: If applicable, attach screenshots showing the issue

Response Time

• General Inquiries: Within 48 hours
• Technical Issues: Within 24-48 hours
• Critical Bugs: We prioritize urgent issues and aim to respond within 24 hours

Additional Resources

• Privacy Policy: Learn how we protect your data
• Terms of Service: Read our terms and conditions
• App Store: Rate and review MockKit on the App Store

System Requirements

• iOS Version: iOS 26.0 or later
• Device: iPhone or iPad
• Storage: Varies based on the number of notes (typically minimal)
• Internet: Optional (only required for iCloud sync)

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Thank you for using MockKit! We're committed to providing you with the best experience for creating polished device mockups from your screenshots. If you have any questions or need assistance, don't hesitate to reach out to us.